No contact forms, no ticketing systems. Just a direct message — describe what you need and I'll get back to you within 24 hours with a clear, honest response.
Send a detailed project brief, request a quote, or just ask a quick question. I check and respond to every email, daily.
[email protected]The more detail you can share upfront, the faster I can give you an accurate quote and timeline.
A brief description of the project or problem. Doesn't need to be technical — plain English works perfectly.
Do you have a deadline? Is this urgent? Is it fine if it takes a couple of weeks? This affects how I prioritise and quote.
Not required, but knowing your budget helps me scope the work to fit. I'll always be upfront if what you want costs more.
For local services (PC builds, hardware support, networking), your rough location helps confirm I can reach you in time.
Typically within 24 hours via email. I don't use auto-responders or bots — every reply is written by me.
Yes. Remote services have no geographic limit. I accept payment in GBP and can invoice in other currencies where needed.
Most projects are quoted on a fixed-price basis after scoping. Ongoing work can be hourly or retainer. You'll always know the total before any work starts — no hidden fees.
Every delivery includes a handover and documentation. There's a support window for bug fixes. Ongoing retainers are available for continued development or maintenance.
Yes, no problem. Just mention it when you reach out and I'll review before work begins.
Local in-person services cover the San Diego area. This applies to NexaOps tech services as well as affiliate businesses (Lee's Services and Killwrought Dungeon). Remote services are available worldwide.